SKiM - Knowledge Management: A Practical Guide for Universities and Research Institutions

Abstract

This Guide is addressed first of all to research institutions and universities, which together alongside the didactic activity are engaged in research and innovation activities, in the production of knowledge and solutions to the problems of contemporary societies. The purpose of the Guide is to help these institutions to implement KM programs, and of providing theoretical and methodological support for such approaches.

The guide is structured into three chapters: • KM: conceptualization and theoretical framework. In the section in which KM is defined, is described the evolution of KM and, without covering all its dimensions, a brief synthesis of the theoretical framework is made; • KM implementation: a step-by-step approach. This section guides the step by step implementation of KM, in it being described all the stages that the institutions intending to implement KM programs have to go through; • KM in practice: successes and failures. The section highlights the key factors that can lead to the success or failure of KM implementation.

The development of the Guide involved consulting a large number of bibliographic sources, including monographs and fundamental researches from peer-reviewed journals, practical guides, specialized websites, and blogs of knowledge management experts and practitioners. The format in which the material is presented involves footnotes only in the case of direct citations, the rest of the used materials are indicated in the Bibliography section.